Privacy Policy
1. General Provisions
This Privacy Policy describes how our website collects, uses, and protects personal data in compliance with applicable laws of the United Arab Emirates and in alignment with international data protection standards, including the General Data Protection Regulation (GDPR). Our website is committed to safeguarding the privacy of users and ensuring that all personal information is managed responsibly. By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy. The administration of the website reserves the right to update this document as required by legal, technical, or operational needs.
2. Information We Collect
Our website may collect both personal and non-personal information from users. Personal information may include, but is not limited to, name, email address, phone number, and usage preferences voluntarily provided by the user. Non-personal data may include browser type, device information, IP address, geolocation, and website interaction metrics. Collection methods include user-provided data during registration, communication forms, or surveys, as well as automated technologies such as cookies and analytics tools.
3. How We Use Information
The collected information is used to enhance user experience, provide access to website features, and improve the quality of content. We may use the information to respond to user inquiries, personalize content delivery, analyze usage trends, and develop new offerings. Furthermore, data may be processed for legal compliance, fraud prevention, and internal research. Information is used strictly for legitimate business purposes and in accordance with data protection obligations under UAE law and GDPR standards.
4. Data Protection and Retention
We adopt technical and organizational measures to secure personal information against unauthorized access, alteration, disclosure, or destruction. Data retention periods are determined by the purpose for which the data was collected and applicable legal obligations. Personal information is stored only as long as necessary to provide our services or comply with legal requirements. Once the retention period expires, personal information is securely deleted or anonymized.
5. Data Sharing with Third Parties
Our website does not sell, trade, or rent user information to unauthorized third parties. Information may be shared with trusted partners and service providers that assist in operating the website, provided they agree to maintain confidentiality and comply with applicable laws. Disclosure may also occur in response to lawful requests from regulatory or governmental authorities in the UAE, or when necessary to protect our rights, property, or safety.
6. Use of Cookies
Cookies are small data files stored on a user’s device to improve navigation and provide analytics. Our website uses cookies to personalize user experience, analyze traffic, and optimize website functionality. Cookies may also be used to understand user preferences and deliver relevant content. Users can manage cookie preferences through browser settings. The website informs users about the use of cookies upon their first visit.
7. User Rights
In accordance with GDPR and UAE data protection principles, users have the right to access, rectify, erase, or restrict the processing of their personal data. Users also have the right to object to data processing under certain conditions and the right to request data portability. To exercise these rights, users may contact the website administration. Requests will be addressed in compliance with applicable laws and within a reasonable timeframe.
8. Changes to the Policy
This Privacy Policy may be updated periodically to reflect changes in legislation, technology, or business practices. Updated versions will be published on the website with the date of revision. Users are encouraged to review the Privacy Policy regularly to remain informed of updates.
9. User Consent
By using our website, you consent to the collection, processing, and storage of your personal information as described in this Privacy Policy. Continued use of the website after updates to this document implies acceptance of the revised terms.
🏢 Connect UAE
📍 One Central, Dubai World Trade Centre, Office Building 5, Dubai, UAE
📞 +971 4 492 1731